Get to know your customers in an agile way
Mo:dus enables a deep understanding of your clients so you can focus on delivering exactly what they need. Having a way of managing your interaction with current and potential customers is critical for improving relationships with customers, for both customer retention and driving sales growth.
Sales and relationship management – Digital contracts – Environmental, Social and Governance tracking – Service planning – Supply chain and marketplace – Procurement – Document management – Asset tracking – Finance and payroll integration – TUPE
Enhanced relationship management with digital contracts
Mo:dus enables digital contracts so the binding information between you and your clients is digitally stored and signed removing the need for paper-based records. The contract is kept alongside your customer data in the customer relationship management module where you can build customer lifecycle plans, sales pipelines and profiles of the decision making unit. Essentially Mo:dus is a transparent platform between the client and service provider of how the operation will run giving a holistic view of the outputs and enabling more open relationships.